Case Study

Meeting Intelligence for Regulated Industries

Dual Microsoft Purview architectures enabling AI meeting intelligence while meeting pharmaceutical, financial services, and GDPR compliance requirements.

Regulatory Compliance
45 Days
Microsoft 365 Copilot

Key Metrics

100%
Compliance Achievement
87%
Productivity Gain
70hrs
Weekly Hours Saved
45 days
Implementation Time

The Regulatory Challenge

Integrating AI tools like Microsoft Copilot creates a dilemma for regulated organizations. Standard Copilot transcript retention conflicts with strict regulatory requirements.

Standard Microsoft 365 Copilot retains meeting transcripts for 60 days, creating regulatory conflicts

Pharmaceutical companies require zero retention of sensitive drug development data

Financial services firms need GDPR compliance with strict data retention windows

No audit trail of policy enforcement to demonstrate compliance during regulatory audits

Risk of severe penalties including fines and license revocation for non-compliance

Two Compliance Approaches

We implemented dual Microsoft Purview architectures, allowing organizations to select the appropriate approach based on meeting sensitivity.

Zero Storage Architecture

Strictest Compliance Interpretation

Key Features

  • Copilot active only during meetings with temporary RAM processing
  • Zero persistent transcript storage (never leaves memory)
  • Real-time intelligence without post-meeting data retention
  • Manual export workflows for meeting insights
  • Eliminates all eDiscovery concerns
  • No Intelligent Recap capability

Compliance Configuration

  • Teams meeting policy: Copilot-only mode
  • No transcript retention policies required
  • Comprehensive audit logs track usage without content
  • Sensitivity labels block inappropriate meetings
  • Information barriers enforced

Best For

  • Highest sensitivity meetings (board, M&A, clinical trials)
  • Organizations with strictest regulatory interpretation
  • Scenarios prioritizing absolute zero storage
65%
User Adoption
30
Weekly Hours Saved

Short Retention Architecture

Balanced Compliance with AI Intelligence

Key Features

  • Full real-time and post-meeting Copilot intelligence
  • Temporary OneDrive storage for transcript processing
  • Complete Intelligent Recap with AI summaries
  • Automated 48-hour transcript deletion via Purview
  • 7-year retention for AI summaries in SharePoint
  • Searchable meeting insights preserved

Compliance Configuration

  • Custom 48-hour Purview deletion label for transcripts
  • Automatic deletion without manual review
  • 7-year retention policy for AI summaries
  • Preservation locks prevent policy tampering
  • Robust audit logging and monthly compliance reports
  • eDiscovery enabled for summaries only

Best For

  • Organizations allowing brief retention windows
  • Standard operational and project meetings
  • Maximizing Copilot intelligence and productivity
87%
User Adoption
40
Weekly Hours Saved

Outcomes & Impact

100% Compliance Achievement

Both architectures meet pharmaceutical, financial services, and GDPR regulatory requirements

87% Productivity Improvement

Short-retention users gained significant efficiency through automated summaries

70 Weekly Hours Saved

Combined time savings across note-taking and meeting review activities

450+ Employee Adoption

Widespread adoption across both high-sensitivity and standard meeting types

100% Transcript Deletion

Automated Purview policies ensure perfect compliance with deletion schedules

Flexible Sensitivity Selection

Organizations choose approach based on meeting classification and requirements

45-Day Implementation Timeline

Weeks 1-2

Discovery & Planning

  • Compliance requirements workshops
  • Meeting type analysis and classification
  • Approach decision framework development
  • Security and policy design
Weeks 3-4

Setup & Testing

  • Configure Copilot-only mode for zero storage
  • Build Purview retention labels for 48-hour deletion
  • IT team workflow testing and validation
  • Verify automated transcript deletion
Week 5

Pilot Deployment

  • 50-user pilot testing both approaches
  • Zero-storage for Board and M&A meetings
  • Short-retention for operational meetings
  • User feedback and compliance validation
Weeks 6-7

Full Rollout

  • Organization-wide deployment with decision matrix
  • User training on approach selection
  • Final compliance validation and audit preparation
  • Documentation and runbooks

Applicable Industries

This dual-architecture approach applies to any regulated industry requiring data retention controls:

Pharmaceutical

Both (sensitivity-based selection)

Zero retention for drug development data, FDA/EMA compliance, GxP requirements

Financial Services

Short Retention (48-hour deletion)

GDPR compliance, brief retention windows, audit trail requirements

Healthcare

Both (sensitivity-based selection)

HIPAA compliance, PHI protection, clinical trial confidentiality

Legal Services

Zero Storage (highest sensitivity)

Attorney-client privilege, litigation hold conflicts, zero retention

Manufacturing

Both (sensitivity-based selection)

Trade secret protection, M&A confidentiality, IP protection

Client Perspective

“The dual-approach strategy solved an impossible problem. We can now use AI meeting intelligence for operational efficiency while maintaining absolute zero storage for our most sensitive regulatory discussions. The 100% compliance achievement with full audit trails gave us the confidence to deploy across the organization.”

— Global Regulated Enterprise

Ready to Enable AI Meeting Intelligence with Compliance Controls?

Start with a 2-week assessment to determine the right approach for your regulatory requirements.