Question 1

What if it doesn't work?

Accepted Answer

Then you do not pay. The agreement we sign together names the deliverables and the acceptance criteria you signed off on. We build against that document. If the tool does not meet every criterion, the $10,000 is not due. That is the term. The build risk sits on our side of the table. Not yours. We have run this play 200+ times since 2014.

Question 2

What's the catch on paying nothing upfront?

Accepted Answer

There is no catch and there is no free work. You sign a real agreement. We build a real tool to a defined spec. Payment is simply timed to delivery. We carry the build risk because after 200+ production deployments since 2014 we know what we can ship in two weeks. If we are wrong, we eat the cost. Bayer and Takeda are on the client list. We are not a hobbyist shop testing a theory on you.

Question 3

We already have an IT person.

Accepted Answer

Good. Your IT person should be in the scoping call. They will own the system after we hand it over. We are not replacing them. We are building one tool that runs one workflow, and we hand them the code, the deployment, and the documentation. The acceptance criteria you signed off on includes their handover requirements. They will thank you.

Question 4

Two weeks is not realistic.

Accepted Answer

It is, because the scope is narrow on purpose. One workflow. One tool. We have run this play 200+ times since 2014. The agreement we sign defines exactly what gets built. Anything outside that scope is the next $10,000, not feature creep that drags week three into week eight. The two-week window is the reason the offer makes sense for both sides.

Question 5

What counts as one workflow?

Accepted Answer

A workflow is one repeatable process with a clear input, a clear output, and a defined trigger. Examples: prior authorization submissions, three-way invoice matching, deposition summary drafting, carrier vetting, CoA generation. We define yours together on the scoping call and write it into the agreement, including the acceptance criteria you signed off on. If the scope drifts during the build, we either trim it back to the signed spec or we quote the next $10,000. No surprises.

Question 6

What happens to the work if the criteria fail?

Accepted Answer

You pay nothing. And there is nothing to hand back, because the build runs in your environment from day one. Your data and your systems never leave your control.

Question 7

Who decides whether the acceptance criteria pass?

Accepted Answer

Not us, and not a meeting. The criteria are executable checks written in plain language and signed before the build starts. They run as tests, so passing is observable, not argued.

Question 8

What does it cost after the first workflow?

Accepted Answer

The first build is one workflow at $10,000. Most clients continue sprint by sprint. Each sprint is one two-week build with its own signed acceptance criteria and the same pay-on-acceptance terms. You can stop after any sprint.

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After launch, you pay for each result that passes its checks.

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Your work goes in. It comes out passed.

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