Retail Technology That Drives Sales
Make your stores and online channels work better together. Our retail tech helps you create shopping experiences customers love, streamline your operations, and boost your sales in a market that's changing faster than ever.
Retail That Connects Online and In-Store
Retail is tougher than ever. Customer expectations keep rising, and competition is everywhere. The old divide between physical and digital doesn't work anymore—today's shoppers expect a seamless experience no matter how they shop with you.
We help retailers bridge that gap. Whether you need to connect your online and in-store experiences, make better use of customer data, or just get more value from your technology investments, we build practical solutions that make sense for how retail actually works. We focus on delivering tools your team can actually use, not just flashy tech that looks good in a demo.
Key Challenges
How We Help Retailers Win
Technology that solves real retail problems
Omnichannel Experience
Create seamless customer journeys across all touchpoints, from physical stores to mobile apps, with unified customer data and personalized experiences.
- •Unified customer profiles
- •Consistent cross-channel experiences
- •Buy online, pickup in-store capabilities
Intelligent Merchandising
Optimize inventory management, pricing, and promotions with AI-powered analytics that leverage customer behavior and market trends.
- •Predictive demand forecasting
- •Dynamic pricing optimization
- •Personalized recommendation engines
Supply Chain Optimization
Enhance visibility and efficiency across your entire supply chain with real-time tracking, predictive analytics, and automated processes.
- •End-to-end supply chain visibility
- •Inventory optimization
- •Supplier relationship management
Customer Intelligence
Gain deep insights into customer behavior and preferences to drive personalization and improve customer lifetime value.
- •Customer segmentation and targeting
- •Behavioral analytics
- •Loyalty program optimization
Store Operations
Enhance in-store experiences and operational efficiency with digital technologies that empower employees and delight customers.
- •IoT-enabled smart stores
- •Mobile POS and clienteling
- •Workforce management optimization
E-commerce Excellence
Build or enhance your digital storefront with cutting-edge e-commerce solutions that drive conversions and customer loyalty.
- •High-performance e-commerce platforms
- •Conversion rate optimization
- •Seamless checkout experiences
From Struggling to Thriving
How we helped a retail chain modernize and grow
Creating a True Omnichannel Experience That Customers Love
A retail chain with 500+ locations was struggling with disconnected systems. Their website didn't talk to store inventory, customer profiles were different online vs. in-store, and their mobile app was basically useless. We built an integrated system that gives customers a consistent experience everywhere. Now shoppers can check store inventory online, start a purchase on mobile and finish in-store, and get personalized recommendations across all channels.
"We've been trying to solve our omnichannel problems for years. The team at QueryNow actually got it done. They understand retail - not just technology. They knew the right questions to ask, where the real pain points were for our customers, and how our store teams actually work. The result has been transformational for our business."
Our Approach to Retail Solutions
We follow a proven methodology to deliver successful outcomes for our retail clients
Discovery & Strategy
We begin by understanding your unique retail environment, customer journey, and business objectives to develop a tailored strategy.
Solution Design
Our experts design a comprehensive solution that addresses your specific challenges and leverages the right technologies.
Implementation
We deploy solutions using agile methodologies to ensure rapid value delivery and flexibility to adapt to changing needs.
Ongoing Optimization
We continuously monitor, analyze, and enhance your retail solutions to drive ongoing improvements in performance.
Explore Related Services
Discover how our core services apply to the retail industry
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Learn moreLet's Make Your Retail Business Better
Tell us about your retail challenges, and we'll show you practical ways technology can help.