Customer identity and security operations, handed over

Design identity around the application flows

The customer identity program used Azure AD B2C custom policies and Identity Experience Framework. The implementation covered authentication flows, claims transformation, and federation, together with application integration.

Custom policies defined the identity behavior needed by the applications. Claims transformation and federation formed part of the implementation rather than being left as separate downstream integration tasks.

Build the security operations workflows

A separate Microsoft Sentinel program established security operations capabilities with KQL analytics and detection rules. Automated response workflows used Logic Apps playbooks.

The engagement covered both the detection logic and the response workflow. Those were delivered as operational capabilities for the customer team, not simply a set of platform recommendations.

Keep delivery milestones specific

The Azure AD B2C program was delivered in five weeks. The Microsoft Sentinel program was delivered in four weeks. Each program had its own delivery scope.

The case describes the technologies used during the engagement. It does not imply that the same identity product or delivery duration is the default choice for every new implementation.

Give the engineering team ownership

After delivery, the customer engineering teams were trained to operate and extend both platforms independently. Enablement was part of the engagement, alongside the platform implementation.

That handover connected the initial delivery to ongoing ownership. The customer team could operate and extend the platforms independently after the initial delivery.

Key design decisions

How the workflow fits together

1. 01

   Identity track: apply the configured flow

   Custom B2C policies handle the authentication and federation behavior required by the applications.

2. 02

   Identity track: transform and integrate claims

   Claims transformation and application integration connect the identity flow to the business application.

3. 03

   Security track: evaluate the detection logic

   Sentinel KQL analytics and detection rules provide the security operations logic.

4. 04

   Security track: run the defined response

   Logic Apps playbooks support automated response workflows, with the customer team trained to operate and extend the program.

Questions for a similar implementation

Use these review points when you assess this architecture for your own environment.

• Do transformed claims preserve the identity information each application expects?
• Can the customer team explain how a detection relates to its response playbook?
• Can the owning engineers safely extend a policy or detection after handover?

The outcome

The customer received identity and security operations capabilities in separate five-week and four-week programs, with training to operate and extend both platforms independently.