Guides for brokerage owners
Guides for brokerage owners on documenting how you select carriers and on cutting the manual work around each load.
- How freight brokers should vet carriers after Montgomery: a written process an agent can runFraud now gets past the paper checks, and since May 2026 a broker's choice of carrier can be tested in a state negligence suit after a truck crash. Here is a vetting process you can write down, and where the agent's work stops and your compliance desk takes over.
- How to automate load tender and quote request emails without giving up pricing controlA rep hired to price freight can spend much of the day reading requests and retyping orders. Here is how to split tender and quote work between an agent and your reps, and the controls an inbox needs once an agent reads it.
- How to audit carrier invoices and accessorials against the POD before you payBilling is where a missed detail becomes money paid that the evidence never supported, or a valid charge nobody billed. Here is how to split the audit between an agent and your billing team, with the payment controls that protect you.
- How to cut check calls without losing track of the load or the freightTracking apps took away many check calls. Loads without tracking and the customer updates are still manual work, and reroute requests have become a route to theft. Here is what an agent can take and what stays with your desk.