Copilot Studio implementation services for agents your staff use
Our Copilot Studio implementation services put one working agent into your Microsoft 365 tenant in two weeks. We agree the acceptance tests on day one and build against your SharePoint content and business systems. You pay $10,000 only after every test passes.
Copilot licenses are live, and the agents never shipped.
A maker demo, then silence
Someone built a promising agent in a trial environment. Nobody owns moving it into production.
Oversharing worries
Security teams pause the rollout because SharePoint permissions grew loose over the years and Copilot will find what people can open.
Agents that only chat
The agent answers questions but cannot touch the ERP or ticketing system, so staff still finish the task by hand.
No way to prove value
Usage reports show sessions. They do not show whether anyone saved an hour.
When Copilot Studio is the right tool, and when we build custom.
Copilot Studio is Microsoft's tool for building agents that live in Teams and Microsoft 365 Copilot. It suits workflows where the knowledge sits in SharePoint and the actions run through Power Automate or standard connectors. Staff open the agent where they already work, and identity comes from Microsoft Entra ID.
Some workflows outgrow it. Heavy document processing or long multi-step reasoning is often better served by a custom agent on Azure, which Copilot Studio can still call. We tell you which route fits during scoping, before you sign anything.
A Microsoft 365 Copilot implementation plan that ends in production.
A full Microsoft 365 Copilot rollout runs as a series of two-week builds. Each step below is one build with its own signed acceptance tests.
- 01
Readiness and oversharing
First buildWe review SharePoint and Teams permissions for the content Copilot will reach and apply sensitivity labels with Microsoft Purview where needed. We also set up the Copilot Studio environments and data policies.
- 02
The first agent
Second buildWe build one Copilot Studio agent for a named team, grounded on approved content and connected to the system where the work finishes. A person approves any action that changes a record.
- 03
Measure and extend
Following buildsWe compare the time the task takes against the baseline, then add the next agent or deepen the first one. Each agent moves through test and production environments with managed solutions.
A Copilot Studio implementation partner with Microsoft 365 depth.
QueryNow is a Microsoft Solutions Partner, and most of our clients run their business on Microsoft 365. Rockwell Automation runs a digital workplace we built for 28,000+ employees in 80+ countries.
As a Microsoft Copilot implementation partner we bring the same habits to every agent. Each agent gets an owner and its own permissions, and its knowledge sources are approved by name. Each one also comes with tests your team can rerun after Microsoft ships an update.
More on Microsoft Copilot implementation services.
Copilot Studio implementation guide
Our long-form guide to agent types, orchestration, governance, ALM and running costs.
Open →M365 Copilot deployment
How we take Microsoft 365 Copilot from licenses to adoption, with governance first.
Open →Readiness check
Eight questions on your data access and approvals, with a fix-first list.
Open →Microsoft partnership
What our Microsoft Solutions Partner status covers and the services we deliver on Microsoft platforms.
Open →What each Copilot Studio build includes.
Grounded knowledge
Approved SharePoint sites and files as knowledge sources, with answers that cite the document they came from.
Actions in your systems
Power Automate flows and connectors that update the ERP or ticketing tool, with an approval step before changes.
Data policies and environments
Separate test and production environments, with data loss prevention policies set for each.
Permission cleanup
A review of oversharing on the sites the agent reads, fixed before the agent goes live.
Evaluation tests
A set of real questions and tasks with expected results, run at acceptance and again after each change.
Adoption measures
A time baseline for the task before the build and a measure after it, reported to the business owner.
From workflow to working tool in two weeks.
Scope and sign
We define the workflow, the deliverables, and the acceptance criteria, and sign an agreement on them before anything starts.
Build
We build the tool in your environment, with Claude Code and automated evaluation against your own data.
Pay when it works
$10,000, due only after every criterion in the signed agreement is met. Nothing before that.
We scope one agent with you and sign the acceptance criteria on day one. We build it in your Microsoft 365 tenant in two weeks, and you pay $10,000 only after every criterion is met. Nothing upfront. Copilot and Copilot Studio licenses stay on your own Microsoft agreement.
See what AI implementation costs →
Tell us the workflow →Questions buyers ask.
What do Copilot Studio implementation services include?
Scoping the agent, setting up environments and data policies, connecting knowledge and actions, testing against agreed criteria and moving the agent into production. We also review SharePoint permissions on the content the agent reads, because oversharing is the most common reason rollouts stall.
How long does a Copilot Studio implementation take?
One agent takes two weeks of build after a short scoping step. A wider Microsoft 365 Copilot program runs as a series of two-week builds, starting with readiness and the first agent.
What does it cost to work with a Copilot Studio implementation partner?
Our build is $10,000 per agent, paid only after every acceptance criterion is met. Microsoft licensing for Copilot and Copilot Studio is separate and stays on your own agreement. We estimate the running cost during scoping.
What should a Microsoft 365 Copilot implementation plan cover?
Permissions and sensitivity labels on the content Copilot can reach, a first group of users with a defined task, agents for the workflows where generic Copilot falls short and a baseline so you can measure the result. Our implementation guide covers each part in detail.
Is QueryNow a Microsoft partner?
Yes. QueryNow is a Microsoft Solutions Partner. Most of our clients run on Microsoft 365, and we build on Azure and AWS as well.
Can a Copilot Studio agent update other business systems?
Yes, through Power Automate flows and connectors, including custom connectors to your own APIs. We put an approval step in front of any action that changes a record, and the agent uses only the access it was granted.
When should we build a custom agent instead of using Copilot Studio?
When the workflow needs heavy document processing or tight control over the model. In those cases we build on Azure and let Copilot Studio or Teams call the custom agent, so staff still use it where they work.
Ready to ship AI that actually works?
Send us the workflow. We return a fixed scope, price, and acceptance criteria in 48 hours. You pay $10,000 only after it works.
Tell us the workflow →Past the stall: Why M365 Copilot rollouts plateau and the governed path through
Why Copilot pilots stall, and the governed path from pilot to measured adoption.
Read it free →